Frequently asked questions

Answers to what most people ask before reaching out.

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What does Markenza actually do?

Markenza is a digital marketing consultancy. We provide strategy, campaign planning, analytics, and hands-on operational support across search, social, content, and programmatic channels.

Do you work with businesses outside the United States?

Yes, we work with international businesses across a range of markets and time zones; engagements are scoped to account for regional differences.

Are you an agency or a consultancy?

We operate as a consultancy first, providing strategy and guidance, with hands-on account management and operational support available depending on the engagement.

Do you require long-term contracts?

Engagement length depends on scope. Some work, like a single strategy project or consultation, is short-term by design; ongoing management is typically structured as a retainer.

How is pricing structured?

Pricing depends on scope and channels involved. See our Pricing page for engagement models, or contact us for a tailored quote.

Can you guarantee specific results or rankings?

No. No credible marketing partner can guarantee specific rankings, approval outcomes, or campaign results, since these depend on factors outside anyone's full control, including platform algorithms and market conditions.

Do you have official partnerships with Google, Meta, or other platforms?

We are an independent consultancy. We are not an official partner, authorized reseller, or certified distributor of any advertising platform unless explicitly stated for a specific engagement.

Which industries do you work with?

We work across ecommerce, professional services, technology, healthcare, education, real estate, finance, and hospitality, among others. See our Industries page for detail.

What size of business do you typically work with?

Engagements range from small businesses to enterprise organizations and agencies needing overflow support; our Solutions page outlines how the approach differs by stage.

How quickly can we get started?

Most engagements begin within one to two weeks of a signed agreement, depending on onboarding requirements and data access.

Do you manage advertising accounts directly, or just advise?

Both are available. Advertising Account Management covers hands-on execution; Digital Advertising Consultation and strategy services are advisory.

What platforms do you have experience with?

Our team has direct experience across Google Marketing Platform tools including DV360, Meta Ads, Microsoft Advertising, LinkedIn Ads, TikTok Ads, X Ads, Pinterest Ads, Amazon Ads, Taboola, and Outbrain.

Can you help with account approval on ad platforms?

We can help ensure your account setup meets known platform requirements, but approval decisions are made solely by each platform and cannot be guaranteed by us or anyone else.

How do you measure campaign success?

Metrics are agreed upfront based on your business goals, typically tied to pipeline, revenue, or cost efficiency rather than vanity metrics alone.

Do you offer one-off consultations, or only ongoing retainers?

Both. Digital Advertising Consultation is available as a standalone session; most operational and management work is structured as an ongoing engagement.

What information do you need from us to get started?

Access to relevant analytics and ad accounts, background on current marketing activity, and clarity on your business goals. We'll outline specifics during onboarding.

How do you handle data privacy?

We follow documented privacy practices detailed in our Privacy Policy, including how data is collected, used, and retained across engagements.

Can Markenza work alongside our existing agency or team?

Yes, this is common. We can fill a specific gap, provide overflow capacity, or take on a specialized workstream alongside your existing partners.

Do you provide reporting we can share with leadership?

Yes, reporting is typically structured for both working teams and leadership audiences, with plain-language summaries alongside the underlying detail.

How do we get in touch to discuss a project?

Use the contact form on our Contact page, or reach us directly by phone or email; we typically respond within one business day.

Still have questions?

A short conversation is often faster than another search.